Resolved -
We experienced a period of service degradation on April 14, 2026, affecting some users' ability to connect. The issue began around 19:22 UTC and was resolved by 20:30 UTC (approximately 60-70 minutes). Volunteer calls and some For Work users were impacted. The issue was caused by internal database performance problems and has been resolved. We have applied fixes to prevent recurrence.
Apr 14, 20:30 UTC